1. Introduction
This Privacy Policy describes how Playace Games ("Playace Games," "we," "us," or "our") handles information in connection with our mobile games distributed on Google Play, our website at https://playacegames.xyz, and related support activities.
Our games are generally free to download and play, supported by advertising and, in some titles, optional in-app purchases. The specific features, third-party services, and data practices that apply to a game may vary depending on the game, its version, your device, your region, and the settings you choose.
This Privacy Policy is provided to inform you about how we handle information in connection with our services. We encourage you to read it carefully. If you do not agree with this Privacy Policy, please do not use our services.
2. Information collected and processed
Playace Games does not operate a general user account system, backend login service, or central database for player profiles across our games. We do not directly collect your name, postal address, telephone number, or similar contact details through our games unless you voluntarily provide that information to us, such as when you contact support by email.
Depending on the game and the services enabled in it, information may be collected or processed by Playace Games and/or by third-party providers that supply advertising, analytics, billing, notifications, game platform, and related functionality. Categories of information that may be involved include:
- Device and technical information, such as device type, operating system version, app version, language settings, IP address, mobile advertising identifiers (for example, Google Advertising ID), and similar technical data.
- Usage and interaction information, such as gameplay events, session activity, feature usage, crash or performance data, and interactions with ads or in-app content.
- Advertising-related information, such as ad impressions, clicks, conversions, and information used to deliver, measure, limit, or personalize advertising where permitted.
- Purchase-related information, such as product identifiers, purchase tokens, transaction status, and entitlement information needed to validate purchases and provide purchased content or features. Payment credentials are handled by Google Play or the relevant payment provider, not directly by Playace Games through the game.
- Support communications, such as the content of emails or messages you send us and the contact details you choose to provide.
- Website visits. Our website at https://playacegames.xyz is a static informational site. We do not operate website analytics or directly collect page-view or browsing data through the site itself.
The exact categories of information processed for a particular game depend on which third-party services are integrated into that game and how those services are configured. Not every game uses every service listed in this Privacy Policy.
3. How information is used
Information may be used for purposes such as:
- Operating, maintaining, and improving our games and website
- Displaying and measuring advertising, including ad mediation and monetization
- Processing optional in-app purchases and delivering purchased content or features
- Providing analytics, diagnostics, and performance monitoring
- Enabling push notifications where supported and enabled
- Supporting Google Play Games features such as leaderboards and achievements where enabled
- Applying remote configuration, testing, and feature management where enabled
- Presenting applicable privacy and consent messages
- Responding to support requests and communicating with users who contact us
- Complying with applicable law, platform policies, and enforcing our terms
Third-party providers may use information for their own purposes as described in their privacy policies. Playace Games does not control all processing performed by those providers.
4. Advertising and mediation partners
Some of our games display ads and may use ad mediation or monetization platforms. Depending on the game, these may include services such as AppLovin MAX, Google AdMob, Unity Ads, ironSource / Unity LevelPlay, Meta Audience Network, Liftoff / Vungle, Chartboost, and Mintegral. The exact advertising partners and mediation providers used in a game can differ by title, version, region, and configuration.
Advertising partners and mediation providers may process device, advertising, technical, usage, and ad-interaction information to deliver, measure, limit, or personalize ads, prevent fraud, and perform related functions. Whether advertising is personalized, non-personalized, or limited may depend on applicable consent, your privacy choices, platform settings, provider rules, and the features enabled in the relevant game.
These third-party advertising and mediation services are operated by their respective providers, not by Playace Games. We do not control their independent data practices, and different partners may receive different categories of information. You should review the privacy policies of the relevant providers for more information about their practices.
Where applicable, authorized digital ad sellers may be listed in our app-ads.txt file.
5. Analytics and Firebase services
Depending on the game, we may use analytics and related services such as Firebase Analytics, Unity Analytics, and other Firebase services where enabled, including Firebase Cloud Messaging, Firebase Remote Config, and other Firebase tools used for app operation, messaging, configuration, or measurement.
These services may help us understand how games are used, monitor performance, manage remote settings, and support notifications or related functionality. The specific Firebase or analytics services enabled in a game may vary by title and version.
Analytics and Firebase services are provided by third parties such as Google and Unity. Their processing is subject to their own terms and privacy policies. Playace Games does not control all data processing performed by those providers.
6. In-app purchases
Some games may offer optional in-app purchases through Google Play Billing and related services such as Unity IAP. When you make a purchase, payment credentials and billing details are handled by Google Play or the relevant payment provider, not directly collected by Playace Games through the game.
The game and relevant service providers may process information necessary to validate transactions and grant purchased content or features. We do not use the purchase process to collect unnecessary personal contact information from you.
7. Google Play Games Services
Where enabled in a specific game, we may use Google Play Games Services to provide features such as leaderboards and achievements. Use of these features may involve processing by Google according to Google's terms and privacy policies. Availability and scope of these features may vary by game.
8. Push notifications
Some games may offer push notifications, which may be delivered through services such as Firebase Cloud Messaging and/or Unity Mobile Notifications, depending on the game and platform configuration. If notifications are available, they are generally optional and may depend on your device and app permission settings.
To send notifications, relevant providers may process device tokens and related technical information needed to deliver messages. You can usually manage notification permissions through your device settings.
9. Consent and privacy choices
Where required by applicable law or platform policy, our games may present privacy or consent messages, including through Google's User Messaging Platform (AdMob UMP) or other applicable consent mechanisms. These messages may relate to advertising, analytics, or other processing activities in the relevant game.
UMP and similar tools help present applicable choices in supported circumstances, but they do not replace every privacy obligation of every third-party partner or mediation provider. Additional choices may be available through device settings, platform settings, provider-specific tools, or, where required and supported by a game's consent configuration, an in-app privacy options mechanism.
Where required by applicable law or platform policy and supported by a game's consent configuration, users may be able to change applicable privacy choices through an in-app privacy options mechanism. Users in the European Economic Area (EEA), the United Kingdom, and Switzerland may have additional choices relating to advertising and certain processing activities, depending on the game, provider, and applicable law.
10. Sharing with third parties
Information may be shared with third-party service providers that help us operate our games and website, including advertising and mediation partners, analytics providers, Firebase and Unity services, billing platforms, notification services, and Google Play Games Services where enabled.
We may also share information where necessary to comply with law, respond to lawful requests, protect rights and safety, enforce our terms, or in connection with a business transfer such as a merger or asset sale.
Third parties receive information according to their own roles, integrations, and configurations. Not all third parties receive the same categories of information, and Playace Games does not control independent processing by those providers after it is shared with them.
11. Privacy rights
Depending on your location and applicable law, you may have rights regarding personal information, which may include rights to access, delete, correct, restrict, or object to certain processing, or to withdraw consent where processing is based on consent.
Users in the EEA, the United Kingdom, and Switzerland may have additional rights under applicable data protection laws. Users in certain U.S. states may have rights under applicable state privacy laws. The availability of specific rights depends on your location, the nature of the processing, and whether the information is controlled by Playace Games or by a third-party provider.
Because some processing is performed by third-party providers, we may not be able to access or delete all information associated with your use of our games. Where a request relates to information controlled by a third party, you may need to contact that provider directly or use the tools they make available.
To submit a privacy request concerning information controlled by Playace Games, contact us at support@playacegames.xyz. We may need to verify your request where appropriate.
12. Data retention and deletion
Playace Games retains information for as long as reasonably necessary to operate our games and website, provide support, maintain business records, resolve disputes, enforce agreements, and comply with applicable legal obligations. Retention periods may vary depending on the type of information and the purpose for which it is used.
Third-party providers retain information according to their own policies and contractual or legal requirements. Playace Games does not control the retention practices of independent third-party services.
If you have questions about deletion or retention of information controlled by Playace Games, contact us at support@playacegames.xyz.
13. Children's privacy
Our games are intended for a general audience and are not directed to children under 13 years of age. We do not knowingly request personal information directly from children under 13 through our games.
If we become aware that a child under 13 has provided personal information to us, including through a support communication, we will take appropriate steps in accordance with applicable law. To report a concern, contact us at support@playacegames.xyz. Third-party services integrated into our games may have their own policies and tools relating to age and children's privacy.
14. International data processing
Playace Games is based outside the EEA, the United Kingdom, and Switzerland, and information may be processed in countries other than the country where you live, including countries that may have different data protection laws.
Where required, we take steps designed to support lawful international transfers of information, which may include appropriate safeguards or other mechanisms recognized under applicable law. Third-party providers may also process information internationally according to their own policies and transfer mechanisms.
15. Security
We use reasonable administrative, technical, and organizational measures designed to protect information within our control. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Security practices of third-party providers are governed by those providers. You should also protect your device and account credentials, including your Google account used for purchases and platform services.
16. Third-party links and services
Our games and website may contain links to third-party websites, services, app stores, or content. This Privacy Policy does not apply to third-party services, and Playace Games is not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you use.
17. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or for other operational reasons. When we update this policy, we will revise the "Last updated" date at the top of this page and post the updated version at https://playacegames.xyz/privacy-policy.
Your continued use of our games or website after an updated policy becomes effective means you acknowledge the updated Privacy Policy, unless otherwise required by applicable law.
18. Contact information
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact:
Playace Games
Email: support@playacegames.xyz
Website: https://playacegames.xyz